We understand how frustrating it is when a cash deposit fails! This may occur if you've reached your account limit or need to wait 24 hours for the funds to appear.
If this happens, don't worry, your money is safe! Here’s what to do:
- Check your account limit: Ensure your balance from last month, plus any deposits this month, does not exceed R 100,000.
- Plan your next transfer: Withdraw some funds to make room for new deposits next month.
If you need help, send us a clear picture of your receipt. Our friendly team is here to assist you!
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1 comment
I tried to reset my App pin using 134x542 i failed
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