If your transfer failed when using your Mama Money Card, your funds are safe and have been returned to your Mama Money wallet.

Follow these 4 steps to send your money successfully using your wallet balance:

1. Check your wallet balance in the Mama Money app home screen to confirm the funds have returned.
2. Select "Send Money," choose your recipient, and enter the amount.
3. When prompted for payment, select "Wallet" instead of Card.
4. Review your order details and confirm the transaction.

Still need help?

If your funds haven't returned to your wallet, please contact us with:

• Your registered phone number
• The date of the failed attempt
• The amount you were trying to send