Check your internet connection:

• Open WhatsApp or Facebook to see if they work
• If they don't load either, your internet may be off

No internet? Try these:

• Make sure you have data on your SIM card
• Try connecting to Wi-Fi if available

Close the app and reopen it:

• Press the square button at the bottom of your phone
• Find the Mama Money app and swipe it away
• Tap the app icon to open it again

Restart your phone:

• Hold the side button and tap "Power Off"
• Wait a few seconds, then switch it back on
• Open the app again and try