Mistakes Happen, We're Here to Help

At Mama Money, we know that sending money via bank transfers, mobile wallets, or cash collection is quick and convenient, but sometimes mistakes happen, such as sending money to the wrong account or phone number.

Important to know:

Payments sent to the wrong mobile wallet number cannot be reversed. Please make sure all details are correct before completing your transfer.

What to do if this happens:

• Double-check your details to confirm the error
• Contact us as soon as possible so we can guide you on the next steps (Wrong Bank account)
• Our team will review the transaction and assist where possible

To help avoid mistakes, always double-check recipient details before paying and use the Mama Money app's confirmation prompts

We're here to support you and make your transfers as safe and seamless as possible💚