If you are experiencing errors or seeing an "unavailable" message when using USSD, please follow these steps to resolve the issue:

1. Restart your phone: Turn your device completely off and then back on to refresh your network connection.
2. Check your signal: Ensure you have a strong network signal. Move to an area with better coverage if necessary.
3. Manage existing orders: You cannot create a new order if you have an unpaid or open transaction. Cancel any existing orders before trying again.
4. Review recipient limits: You can save a maximum of 8 recipients. Delete an old recipient if you need to add a new one.
5. Verify daily limits: Ensure your transaction does not exceed the R25,000 daily sending limit.

If the steps above do not work, please provide:

• Your registered Mama Money phone number.
• A clear screenshot of the error message you are seeing.